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Website Privacy Notice

Last updated: June 2026

This notice explains how AllChild collects and uses personal data through this website.

This notice should be read alongside our main AllChild Privacy Policy and Cookie Policy.

 

Who we are

AllChild is responsible for this website and for processing personal data collected through it.

We have a Data Protection Officer (DPO) who is responsible for overseeing our data protection practices and can be contacted at the following email address: dpo@allchild.org. If you have any questions or queries about this Notice you can contact us at dpo@allchild.org or call 0207 998 4044.

 

Personal data we collect – Information you provide

When you submit an enquiry through our website, we collect:

  • Category of enquiry (e.g. school or partner, local authority, corporate supporter, trust or foundation)
  • Full name
  • Email address
  • Phone number
  • Organisation name
  • Organisation website
  • Job title
  • Message

You must also confirm that you have read and agreed to our privacy terms before submitting the form.

 

Personal data we collect – Information collected automatically

When you use our website, we may automatically collect certain information, mainly including:

  • IP address
  • Device type and operating system
  • Browser type and version
  • Pages visited
  • Navigation paths and interactions
  • Date and time of access
  • Approximate location (based on IP address)

This information helps us ensure the website functions properly, remains secure, and improves user experience.

 

How we use your data

We use your personal data to:

  • Respond to your enquiry;
  • Communicate with you;
  • Send newsletters and updates (where you have subscribed);
  • Monitor and improve the website and communications;
  • Comply with legal obligations;
  • Manage relationships with individuals and organisations.

 

Newsletter communications

The purpose of collecting your contact details is to provide you with information about AllChild's work, services, activities, events and other updates you have requested to receive.

We use your information to:

  • Send newsletters, updates, and information about our work;
  • Share stories, news, and ways to support AllChild;
  • Improve the relevance and quality of our communications.

You can unsubscribe at any time by clicking the “unsubscribe” link in any email or by contacting us directly.

 

How your data is handled

  • Form submissions are sent to info@allchild.org
  • Information is also stored securely in the website backend (WordPress)
  • Newsletter data is stored and managed via our email service provider (see below)

 

Legal basis

We rely on:

  • Legitimate interests – to manage and respond to enquiries;
  • Consent – where you actively provide it (e.g. for sending newsletters and for the use of non-essential cookies).

When you submit an enquiry through our website, the lawful basis we rely on is Article 6(1)(f) UK GDPR (legitimate interests). Our legitimate interests include communicating with individuals and organisations that contact us, responding to enquiries, managing relationships with partners and supporters, administering our services, maintaining the security of our website, and improving our communications and online services.

Where we ask for your consent, such as when you subscribe to newsletters or accept optional cookies, the lawful basis we rely on is Article 6(1)(a) UK GDPR (consent).

 

Website access

This website does not provide public user accounts or login areas.

Restricted access areas are limited to authorised AllChild staff and technical partners.

 

Hosting

The website is hosted by WP Engine, with servers located in the UK (London) and supported by a content delivery network (CDN).

 

Analytics

We use Google Analytics to understand how visitors use our website and improve its performance.

This may include information such as:

  • Pages visited
  • Time spent on the site
  • Device and browser information

The purpose of collecting analytics and website usage information is to maintain and monitor the performance, security and effectiveness of our website and to continually improve the website and the services it offers to users.

Analytics cookies are only used where you have given consent. We may also process certain technical and security-related information where necessary to maintain the integrity of our IT systems, protect the website from misuse, ensure business continuity and support the operation of the website.

You can withdraw or change your cookie preferences at any time using the cookie settings tool available on this website.

 

Cookies

We use cookies to ensure the website functions properly and to analyse usage.

We use CookieYes to manage cookie preferences. This tool:

  • Blocks non-essential cookies until consent is given;
  • Allows you to choose which types of cookies to accept;
  • Lets you change or withdraw your consent at any time.

Full details of cookies are available in our Cookie Policy and in the section to customise cookies’ preferences.

 

Third-party services

Some services are provided through external platforms:

  • Donations – handled via Enthuse
  • Job applications – handled via Talos

If you follow links to these services, your data will be processed by those providers under their own terms.

We use Mailchimp to send our newsletters and manage subscriber lists.

By signing up, you acknowledge that:

  • Your data will be transferred to Mailchimp;
  • Mailchimp may process and store your data outside the UK, including in the United States.

We have appropriate safeguards in place to protect your data, including a Data Processing Agreement (DPA) with Mailchimp to ensure compliance with data protection laws.

 

Social Media

Our website contains links to our social media pages on platforms including Instagram, Facebook and LinkedIn.

If you choose to follow these links, your personal data will be processed by the relevant social media provider in accordance with their own privacy notices and terms of use. We encourage you to review those privacy notices before interacting with those platforms.

We are not responsible for the privacy practices of third-party websites or social media platforms.

 

Data sharing

We do not sell, rent or disclose personal data to third parties for their own marketing purposes.

We may share personal data with trusted service providers who process information on our behalf and support the operation of our website and communications. This may include website hosting providers, analytics providers, email communication platforms and technical support providers. These providers are only permitted to process personal data in accordance with our instructions and applicable data protection laws.

 

International transfers

Some service providers may process data outside the UK. Where this happens, appropriate safeguards are in place to protect personal data.

 

Data retention

We keep personal data only for as long as necessary to respond to enquiries, maintain relationships, and meet legal obligations.

Retention periods vary depending on the nature of the information and the purpose for which it was collected. When determining how long to retain personal data, we consider legal, regulatory, operational and contractual requirements, together with the need to keep accurate records of our activities.

Where personal data is no longer required, it will be securely deleted or anonymised.

 

Children and Young People

This website is primarily intended to provide information about AllChild and our work. We do not knowingly collect personal information directly from children through this website.

If you believe that a child has provided personal information through this website inappropriately, please contact us and we will take appropriate steps to investigate and, where necessary, delete the information.

 

Your rights

AllChild adheres at all times to data protection legislation (currently the Data Protection Act 2018 and UK GDPR), which provides the following rights for individuals:

  1. The right to be informed;
  2. The right of access (e.g. the right to request a copy of the personal data we hold about you);
  3. The right to rectification;
  4. The right to erase, except for the processing of data based on public interest;
  5. The right to restrict processing;
  6. The right to data portability, where the legal basis for data processing is consent;
  7. The right to object;
  8. Rights in relation to automated decision making and profiling; please note that at the moment the data processing carried out by AllChild does not include automated decision-making and profiling.

If you have any concerns or questions relating to your rights regarding personal data, please contact our DPO at dpo@allchild.org.

 

Withdrawing consent

Where we need your consent in order to process your personal data, you have the right to withdraw consent at any time.

 

Concerns and complaints

If you have any concerns or a complaint regarding our collection and use of your data or a possible breach of your privacy, please email dpo@allchild.org.

We will aim to ensure that your complaint is resolved in a timely and appropriate manner.

If you remain unhappy you have the right to complain to the Information Commissioner. You can find out more information about this at: www.ico.org.uk.

 

Updates

We may update this Notice from time to time. Please check this page periodically for changes.

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